The Quickest Ways To Fix: PS5 Keeps Disconnecting From Wifi!

Sometimes, your PS5 might lose its connection to the internet if your WiFi router temporarily goes offline, a problem often called a network dropout. This means the connection between your PS5 and the router gets cut off, stopping your console from getting online. You can usually figure out if this is the problem by checking if other devices, like your phone or laptop, can’t get online either.

Even though the PlayStation 5 is a really popular gaming console, it sometimes has trouble connecting to the internet. It’s also hard to find in stores because there are not many available and a lot of people want to buy one. You often see updates about when new ones will be in stock online, and getting your hands on one can feel lucky.

When it comes to the PS5 disconnecting, there are a few different reasons why this might happen. It could be because your WiFi isn’t working very well, there’s no internet at all, the WiFi signal is weak, there are problems with the 5 GHz network, or something’s up with the PlayStation Network.

The Most Common Reasons For PS5 Disconnections

The journey to resolving PS5’s WiFi woes begins with understanding the root causes. Various factors contribute to this disconnection dilemma, including:

  • PSN Status Check: First, check if the PlayStation Network (PSN) is up in your area. This is a simple but essential step.
  • PSN Downtime: The PSN might occasionally be down for maintenance or due to an outage. If you’re facing sudden issues, this could be the reason.

To confirm, visit the PlayStation website and look at the ‘Network Service Status’ for your region. It shows the status of services like gaming and the PlayStation Store. Often, waiting a few hours or a day is enough for things to return to normal.

  • Poor WiFi Connectivity: A weak or unstable WiFi connection can frequently interrupt your gaming sessions.
  • No Internet Connection: Outages or disruptions in your internet service can lead to disconnection.
  • Weak WiFi Signal: The distance between your PS5 and the router can impact the signal strength.
  • 5 GHz Network Issues: Compatibility or interference issues with 5 GHz networks can cause instability.
  • PlayStation Network (PSN) Unavailability: Occasional downtimes or maintenance of PSN can disrupt connectivity.

How To Fix PS5 Keeps Disconnecting From Wifi

If your PS5 keeps disconnecting from WiFi, here are some advanced troubleshooting steps you can try:

Fix 1: Restart Your PS5 And WiFi Router

ps5 keeps disconnecting from wifi
  • Step 1: A fundamental yet often overlooked step is to power cycle both your PS5 and WiFi router.
  • Step 2: This involves completely shutting down both devices, unplugging all cables, and then reconnecting and restarting them.
  • Step 3: This process can clear out any temporary glitches or bugs that might be causing connectivity issues.

Fix 2: Change Your WiFi Channel

ps5 keeps disconnecting from wifi
  • Step 1: Access your router’s settings through a web browser.
  • Step 2: Locate the WiFi settings and change the channel. Often, channels 1, 6, or 11 are less congested.
  • Step 3: Save the changes and restart both your router and PS5 to see if the connection improves.

Fix 3: Direct Connection Via LAN Cable

ps5 keeps disconnecting from wifi
  • Step 1: Obtain a LAN (Ethernet) cable.
  • Step 2: Connect one end of the LAN cable to your PS5 and the other end to an available port on your WiFi router.
  • Step 3: On your PS5, navigate to the network settings and set up a wired connection.
  • Step 4: Test the internet connection on your PS5. If it works, the issue is likely with the wireless connection.

Fix 4: Verify PS5 Network Server Status

ps5 keeps disconnecting from wifi
  • Step 1: Visit the official PSN network status page or a third-party site like DownDetector.
  • Step 2: Check for any reported outages or maintenance activities affecting the PSN.
  • Step 3: If there are reported issues, wait until the service is restored, and then try connecting again.

Fix 5: Adjust Your PS5 DNS Settings

ps5 keeps disconnecting from wifi
  • Step 1: Go to the network settings on your PS5.
  • Step 2: Select ‘Set Up Internet Connection’ and choose your WiFi network.
  • Step 3: Choose ‘Custom’ setup.
  • Step 4: When prompted for DNS settings, enter a preferred DNS (e.g., 1.1.1.1 for primary and 1.0.0.1 for secondary).
  • Step 5: Save the settings and test the internet connection.

Fix 6: Prioritize PS5 On Your Network

ps5 keeps disconnecting from wifi
  • Step 1: If your router supports Quality of Service (QoS) settings, prioritize your PS5.
  • Step 2: This ensures that your PS5 gets a larger share of the bandwidth, improving connection stability.

Fix 7: Disable Dual Band Settings On Your PS5

ps5 keeps disconnecting from wifi
  • Step 1: Go to the network settings on your PS5.
  • Step 2: Select ‘Set Up Internet Connection’ and choose your WiFi network.
  • Step 3: In the WiFi settings, look for an option to select the frequency band.
  • Step 4: Choose either 2.4 GHz or 5 GHz band instead of the automatic or dual-band option.
  • Step 5: Save the settings and restart your PS5 to apply the changes.

Frequently Asked Questions

Q1: Why does my PS5 keep getting disconnected?
Ans:
Your PS5 may disconnect due to weak WiFi signals, router issues, PSN server outages, or console software glitches.

Q2: Why does my PS5 have connection issues?
Ans:
Connection issues on PS5 can be caused by network congestion, incompatible router settings, outdated firmware, or physical obstructions affecting signal strength.

Q3: Why does my console keep disconnecting from Wi-Fi?
Ans:
Wi-Fi disconnections can occur due to interference from other devices, distance from the router, unstable internet service, or hardware problems with the console or router.

Q4: Is LAN Cable Better Than Wi-Fi for PlayStation Gaming?
Ans:
Yes, a LAN cable typically provides a more stable and faster internet connection than Wi-Fi, leading to better gaming performance with fewer interruptions.

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